At MAMOU Home Decor, we handle our deliveries through a reliable third-party logistics company. We take pride in offering shipping services to most locations worldwide. Our high-quality products are sourced directly from Chinese manufacturers, ensuring the best value and selection for our customers. The estimated delivery time for our shipments is typically two to three weeks, depending on your location.
To make our services even more convenient, we provide free shipping for orders over £50 (inclusive of VAT) within the UK and Europe. For orders under £50 or outside of the UK and Europe, a nominal shipping fee of £5.75 is applicable. It's important to note that certain international destinations may have specific product restrictions. Unfortunately, we are unable to ship to the following locations: Guernsey, Outer Hebrides, Isle of Man, Jersey, Kirkwall, Shetland Islands, and Scottish Highlands. Additionally, please be aware that we cannot ship to P.O. boxes or APO/FPO addresses.
At MAMOU Home Decor, we strive to provide a seamless shopping experience, and our reliable logistics partner ensures that your orders are handled with care and delivered to your doorstep in a timely manner.
Non-deliveries must be reported within 14 days. For more information, please refer to our Shipping Policy page.
We want you to be satisfied with your purchase from MAMOU Home Decor. Here's our policy for refunds and returns:
Returns:
You can return any unused and undamaged item within 30 days of delivery.
Customised or personalised items are not eligible for returns.
We will cover the cost of return shipping for wrong or defective products. Contact customer support within three business days of delivery and provide details and photos of the issue.
For all other returns, the customer is responsible for the cost of return shipping.
Refunds:
If you change your mind about a purchase, request a refund within 30 days of delivery.
Once we receive the returned item, we will inspect it to ensure it meets our refund policy criteria.
We will refund your original payment method within ten business days.
Please note that our refund and return policy only applies to unused and undamaged items. For more information, please refer to our Refund Policy page
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Elevate Your Home with MAMOU: placemats Set FAQs
MAMOU Home Decor placemats are crafted from various high-quality materials, including ramie cotton, PVC, vinyl, polyester/cotton, linen, silicone, PU leather, glass fibre with silicone, and woven PVC fabric. Each material offers unique benefits to suit your dining needs.
Yes, we do! While most of our placemats are available in classic round shapes, we also provide variations like octagon-shaped and rectangular (45 x 30 cm). This lets you choose the perfect shape and size to complement your table setting.
Absolutely! Our placemats are designed with durability and easy maintenance in mind. They are a breeze to clean, making them ideal for everyday use. Simply wipe them clean with a damp cloth or sponge, and they'll add elegance to your table.
We offer various colour options to suit your style and decor. Choose from elegant shades like gold, silver, and rose gold, as well as neutral colours to match any dining setting. Our placemats are designed to enhance the visual appeal of your table.
Our placemats are thoughtfully crafted to elevate your dining experience. They bring a touch of glamour, sophistication, and style to your table setting, enhancing the overall ambience of your dining area.
Absolutely! Our placemats are designed to be versatile, making them suitable for both everyday use and special occasions. Whether hosting a formal dinner party or enjoying a casual meal with family, our placemats will complement your table beautifully.